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Make the most of your field-based service with Microsoft Dynamics Business from My Choice Software. The cloud-based software allows small to medium-sized businesses to optimize scheduling and remove troubleshooting when possible to reduce unnecessary dispatches which can be costly and time consuming. Microsoft Dynamics Business offers the tools you need to succeed in today’s competitive economy.

Optimized Scheduling

For field-based work, it’s important to have the right resources at the right place at the right time. Organize your mobile team and make sure the right people have the right equipment to perform the job. Flexible scheduling options, including more precise appointment scheduling, make it easy to fit more appointments into the day so customers are satisfied and technicians are never waiting for instructions from a dispatcher.

Resources may be scheduled manually or automatically and the software can provide recommendations based on past behaviors. This makes it easy to identify and organize available resources for a smarter workload and better balance. The software can also take into account technician skills and levels as well as geography, truck inventory, regulatory requirements and customer preferences when scheduling work.

Contract Management

When it comes to field work, contracts are vital. Increase customer satisfaction and drive up revenue by making sure contracts are fulfilled and all services are billed accurately. Manage and maintain service contracts from one convenient location using Dynamics Business. Having contract information in one location makes it easier to bill customers and to communicate clearly what the charges will be before the work is performed. Transparency helps improve the quoting process and promotes prompt payments.

With Microsoft Dynamics Business, you can streamline office functions and reduce waste to drive up profits. Improved invoice tools, scheduling methods and inventory trackers help streamline workloads and increase customer satisfaction. Order Dynamics Business from My Choice Software for the best price and transform your business with this powerful software.

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