Microsoft Dynamics CRM Limited Device CAL & SA Open Gov
- Manufacturer Microsoft Corporation
- Manufacturer Part Number QZA-00045
- Manufacturer Website Address http://www.microsoft.com
- Brand Name Microsoft
- Product Type Software Licensing
- Software Name Dynamic CRM
- License Pricing Government
Microsoft Dynamics CRM Limited - Device CAL & SA - Open Gov [QZA-00045]
Microsoft Dynamics CRM Limited Device CAL & SA Open Gov is recommended for marketing and service professionals who want to better understand the relationships they form with their customers, hence the acronym CRM (Customer Relationship Management). Customer management solutions are made to streamline business functions and increase profitability in sales, marketing, social, and service divisions. This version of Microsoft Dynamics CRM Limited is an open government service license that is downloaded, and is geared more towards businesses wanting more outreach options and external connections.
Microsoft Dynamics CRM Limited includes:
- Microsoft Dynamics CRM Online Professional
- Microsoft Social Engagement
- Publish to knowledge management
- Create and publish surveys
- Self-service admin
- Customer service portals
What is CRM?
A CRM solution is a multi-faceted platform where all things crucial to customer relationship development and retention are kept to assist businesses in gauging things like their outreach efforts, social engagement, customer satisfaction. Having a centralized system that logs every customer interactions prevent things like pitching a sale to the same person by two or more employees, losing customer information, mixing up orders, and more.
CRM tools centralize customer information, automate marketing interactions, provide business intelligence, and facilitate communications for increased productivity. This gives you the ability to track opportunities for your sales team to pursue, analyze relevant data, and help deliver the very best customer service.
Customer relationship management solutions make the customer-facing functions for business better and more effective. When you are able to make marketing campaigns, data analysis, meetings, customer care, and more all happen simultaneously, a CRM solution brings all these functions together in one place. A more robust system of intuitive applications can make the entire process much smoother so you never miss a beat.
*Microsoft Dynamics CRM Limited Device CAL with Software Assurance through Open Government Licensing*
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