Call 800-318-1439 or Text 949-612-2053 Sales and Support: M - F 5:00 am to 5:00 pm PT
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Frequently Asked Questions

Q: Where can I find the serial number or license key I just purchased?

A: License keys/serial numbers are emailed out within 30 minutes of purchase during normal business hours (6am - 5pm Pacific Time). After hours licenses are emailed up to 2 hours after purchase before 8pm Pacific Time. Remaining licenses will be emailed the following morning.  For orders placed on a weekend after 8pm Pacific Time, licenses are filled the next day by noon.  


Q: How do I download my program?

A: Download links are contained within the email containing the license from support@mychoicesoftware.com


Q: How do I get help with my installation? 

A: Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can call us at 1-800-318-1439 x 1 and speak with a representative to help resolve your issue. 


Q: I haven't received a receipt with my purchase and I cannot login with my email what do I do?

A: Typically when this happens there is a typo in the email submitted at check out.  You can write support@mychoicesoftware.com for assistance.  


Q: I accidentally deleted the email with my download information how can I recover it?

A: You can call us at 1-800-318-1439 x 1 and speak with a representative that will resend the download information.

Questions? Contact Us


Service Hotline

Tel: 800-318-1439
Txt: 949-612-2053
Fax: 800-307-1295

Service Hours

Monday-Friday 5:00 am to 5:00 pm PT

Address

23706 Birtcher Drive, Lake Forest, CA 92630
(View Map)