Sales & Support

Mon-Fri 5AM-4PM PT

800-318-1439
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Owned & Operated

Save on all Office products - 10% Off*
Code
SHOP124
Exp 11/10

Exclusion Details

Mega Download Problems

If your 'Mega download' fails... 

    1. Download keeps failing (halfway through) ( Error: Out of Memory / Write error)
      1. If you selected the 'download through your browser' option...
        and you see the status bar run across the screen, but fails/crashes,
        then it is likely you have an out of date/ incompatible internet browser.
      2. Resolution - Use Google Chrome browser to complete the download.
        You can download this browser here: https://www.google.com/chrome/browser
    2. Download completes, but cant find file...
      1. Press Ctrl + J on your keyboard to show your downloads folder. You should see the downloads Windows appear.
        The file you have just downloaded will show at the top of the list.
      2. Double click on the file to start the install process.

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Mega Download Problems

If your 'Mega download' fails... 

    1. Download keeps failing (halfway through) ( Error: Out of Memory / Write error)
      1. If you selected the 'download through your browser' option...
        and you see the status bar run across the screen, but fails/crashes,
        then it is likely you have an out of date/ incompatible internet browser.
      2. Resolution - Use Google Chrome browser to complete the download.
        You can download this browser here: https://www.google.com/chrome/browser
    2. Download completes, but cant find file...
      1. Press Ctrl + J on your keyboard to show your downloads folder. You should see the downloads Windows appear.
        The file you have just downloaded will show at the top of the list.
      2. Double click on the file to start the install process.

Questions? Contact Us


Service Hotline

Tel: 800-318-1439
Fax: 800-307-1295

Service Hours

Monday-Friday 5:00 am to 4:00 pm PT

Address

23706 Birtcher Drive, Lake Forest, CA 92630
( View Map )

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